FAQs – Online Meat Delivery in Dubai
Find answers to common questions about ordering, delivery, products, and more. Can’t find what you’re looking for? Contact us!
Ordering & Accounts
You can order directly through our website or WhatsApp. Phone orders are also welcome – simply message us and we’ll assist you
Yes! You can pick up your order from our Al Quoz facility at no extra cost (no minimum order required).
- Dubai – AED 300
Orders below these amounts are subject to delivery fees (see Delivery section)
We offer a 10% discount on your first order. After that, you can earn points with every purchase, which are redeemable on future orders. Promo codes may not apply to already discounted or sale items.
Payment & Pricing
We accept all major credit/debit cards – Visa, Mastercard, AMEX – transacted securely in AED. Cash on delivery may be available up to a certain order value; otherwise, we encourage online payment
Yes, all prices shown are in UAE Dirhams (AED).
Delivery & Shipping
We deliver across Dubai
- Dubai:
- Order before 2 PM → Same‑day delivery (standard slot).
- After 2 PM → Next‑day delivery.
- Express (“bullet”) delivery in 1–2 hours available for select items between 10 AM–5 PM.
Due to Dubai’s heat, we cannot leave packages unattended. If no one is available, our courier will contact you to reschedule.
All meats are chilled, vacuum-sealed, and shipped in insulated boxes with dry ice or gel packs to maintain freshness
We offer Sunday delivery in Dubai (order by Saturday 2:30 PM). Deliveries on official UAE public holidays may vary – refer to notices during Ramadan, Eid, or National Day
Product Sourcing & Quality
We source premium halal meat from trusted international producers across Australia, New Zealand and Syria.
Yes, all our meats are 100% halal in compliance with UAE laws. You can request halal certification details when needed
Except for items labeled “frozen”, all meats are chilled and never frozen
- Keep refrigerated at ≤ 5 °C.
- Steaks: consume within 5 days; mince: within 3 days.
- You may freeze items (–18 °C) before they expire.
Our meats come from reputable suppliers; we use meats ethically raised with no added hormones or antibiotics
Yes – our meat is vacuum-sealed as standard, extending shelf life and freshness
Custom Orders & Add‑Ons
Absolutely. Contact us via WhatsApp, email, or phone to request slab cuts, thickness adjustments, or specific trims. Please allow 1–2 days to fulfil custom orders.
Yes – we provide marination services at an additional cost. Contact us with your preferences
We offer simple rubs and marinades; please get in touch for allergen details.
